Frequently Asked Questions
Everything you need to know about bringing MOVA into your home.
How long will it take for my MOVA home decor to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for home furnishings?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made pieces and final sale items are not eligible for return.
Do you offer international shipping?
Yes, MOVA ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm or Klarna.
How do I care for my MOVA products?
Each product comes with a specific care guide. Generally, we recommend using a soft, damp cloth for cleaning and avoiding harsh chemicals to preserve the finish of your furniture and decor.
Are your materials sustainably sourced?
Sustainability is at the heart of MOVA. We partner with ethical suppliers to ensure our wood, textiles, and metals are sourced responsibly with minimal environmental impact.